Online Zoom Courses Available* Due to COVID-19 policies, if you are unable to join us in person, please follow the link below to see all available online classes.
IN PERSON (including live zoom classes): In-person class registrations must be canceled at least 24 hours prior to the start time of the class in order to receive a refund.
ONLINE: Refunds for our online and blended courses are only given under the following conditions: The person did not access any portion of the online course AND the person requests a refund in writing via email within 14 business days from the date of purchasing the course. There will be no refunds for any online course once a course has been accessed in any manner.
NOTE: we are not able to refund Blended CPR and First Aid classes because when we register the participant, we are charged by the Health and Safety Institute and we cannot recover that charge.
Communication is a process of creating shared understanding. This course describes the importance of positive communication and teaches effective methods for creating clear, respectful communication. Topics include: components of effective communication, communication styles, and communicating with individuals with disabilities.