This course is designed to provide caretakers with an understanding of how to develop a strong connection with a member using the skills of rapport development, trust building, effective communication and advocacy. Participants will also learn how to develop confidence in their role as a caregiver, how to evaluate and assess effective caregiving strategies as well as how to avoid caregiver burnout. This course is presented by Dr. Jennifer Bjerke . Dr. Bjerke is a seasoned mental health professional who has been working in the field of counseling since 1999. She is a licensed professional counselor whose specialties include crisis and trauma, anxiety, depression, grief and loss, adolescent issues and family concerns. Jennifer is also a professor of counseling and an instructional mentor at Liberty University in their master’s program for Counselor Education and Supervision. Her educational background includes an MA in Community Counseling from Eastern Michigan University and a Ph.D. in Counseling Studies from Capella University.