All Courses

Upon completion of this course you will be able to understand the origins of HIPAA legislation, define “Personal Health Information” as HIPAA states it, understand what type of information is protected under HIPAA, understand penalties and consequences of failure to follow HIPAA guidelines, and know what you (as a health and human services worker) must do to protect people’s privacy.

This training provides an overview of incident reporting guidelines, requirements, and the importance of documentation. It includes information about the new Incident Report Form from DDD. Participants will learn the basics about incident categories and levels.

Como proveedor de atención, es importante comprender la importancia de mantener la salud de la piel de su miembro para prevenir complicaciones como úlceras por presión, infecciones y otras lesiones cutáneas. En este curso, cubriremos los conceptos básicos de la anatomía de la piel, los factores de riesgo que hacen que una persona tenga un mayor riesgo de lesiones en la piel, así como las estrategias de prevención para mantener la integridad de la piel.

este curso está diseñado para brindarle una comprensión general de la inteligencia emocional y cómo se aplica a la prestación de cuidados. Al final de este curso, usted podrá: definir la inteligencia emocional, explicar por qué la inteligencia emocional es una habilidad importante, describir cómo la inteligencia emocional lo afecta a usted (como cuidador) y a sus clientes, e identificar las formas en que puede trabajar para mejorar sus habilidades de inteligencia emocional.    

Este curso proporciona información sobre el hospicio y la filosofía detrás de él. También cubriremos qué servicios se brindan generalmente, cuidados paliativos, alivio del dolor sin medicamentos, atención al final de la vida y cómo cuidarse a sí mismo como cuidador.

NEW! This course is designed to give you a look at a few of the foundations of the Division of Developmental Disabilities, as well as an overview of each qualifying disability category.   At the end of this session, you will be able to: •             Describe person centered approaches and social role valorization •             Define and identify eligibility for DDD services •             Discriminate between the 4 qualifying disability categories  

 This course provides information about hospice and the philosophy behind it.  We will also cover what services are generally provided, palliative care, non-drug pain relief, end of life care, and how to care of yourself as the caregiver.

This course introduces participants to the four division-eligible developmental disabilities including Autism/Autism spectrum disorder, Epilepsy, Cerebral Palsy, Intellectual Disabilities, and "At Risk" categories. This course meets the Arizona ADH requirements for Intro to the Four Developmental Disabilities.

Arizona Administrative Code r6-6-901, commonly known as Article 9, is an Arizona law. This law relates to how the Divisions of Developmental Disabilities will proactively and positively support people's positive and adaptive behavior. This course includes a clear definition of techniques that are prohibited from use at any time, techniques that require a division approved behavior plan and/or techniques that require no prior approval. Course taught by a certified Article 9 Instructor. Duration - Approximately 3 Hours  This certificate is valid for 3 years. Course Content for Article 9: Historical Information, Confidentiality, Positive Behavior Supports, Respect, Dignity, and Positive Interactions with Members, Consent, Client Rights, Abuse and Neglect, Proactive Strategies, PRC/HRC Behavior Building Plans, Prohibitions, Emergency Measures, Reporting, Sanctions We recommend taking this course on a laptop or tablet.

The need to communicate with our fellow human beings is necessary.  But good communication can be tricky. Communicating well involves understanding the fundamental skills of effective communication and some practice.  Effective communication in healthcare and human services settings increases client satisfaction, client safety, team satisfaction and lowers malpractice risk. In this course, Danny Silk, MSW will teach you how to be an effective communicator and encourage you to think of communication as more than an attempt to be right or in control. When we seek to understand, we change the dynamic from fear and anxiety to connection and unity.

NEW!! This course discusses the rights of medication administration, how the provider can assist with medication administration and medication reminders. It also covers the following topics: oxygen therapy, colostomy care, g-tube feeding, and Do Not Resuscitate Orders (DNR).