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Descripción: Este curso define “profesionalismo” y “ética laboral” y describe los rasgos comúnmente asociados con ser profesional versus no profesional. El curso enfatiza la importancia de la actitud, las habilidades de comunicación, el trabajo en equipo, las relaciones y cómo los cuidadores pueden hacerse cargo de su vida laboral.

Description: This course defines “professionalism” and “work ethic” and outlines the traits commonly associated with being professional versus unprofessional. The course stresses the importance of attitude, communication skills, teamwork, relationships, and how caregivers can take charge of their work lives.

Este curso informa a los proveedores con una descripción general y una explicación del formulario de verificación de integridad del tratamiento utilizado con los proveedores que implementan los servicios de habilitación de la primera infancia. Este curso proporcionará explicaciones sobre qué es una verificación de Integridad de Tratamiento (TI), cómo se utiliza para aumentar el desempeño laboral, cómo se califican las verificaciones de Integridad de Tratamiento (TI) y qué pueden esperar los proveedores durante una verificación de Integridad de Tratamiento (TI). Este curso está diseñado específicamente para proveedores de ECA.

This is part one of a 4-part series, Coordination of Care. Please be sure to complete the series with Part 2 -Understanding Behavior, Part 3 – Managing Behaviors and Part 4 – Member Rights. In this session, you’ll learn how multifaceted coordination of care can be and we’ll equip you with the skills needed to ensure positive outcomes through increased efficiency.

]This is part two of a 4-part series. In this session, Understanding Behavior, we will cover behavior basics, or Behavior 101 if you will. The information will not be provided with a particular age group or population in mind. Rather, it will be a foundational understanding of all things behavior. Later, with this knowledge, your teams will be better equipped to determine the strategies best applied to a particular age group or specific population to proactively work with members to provide excellent person-centered care with the individual needs of each member in mind.

This is part three of a 4-part series. In this session, Proactive and Reactive Strategies for Managing Behaviors, we will dive into proactive prevention strategies to minimize the risks of behaviors occurring, as well as how to de-escalate behaviors should they arise, or what we’ll call reactive strategies. When you finish Part 3, you’ll have a handful of effective and evidence-based behavior strategies you can share with your team to ensure the quality of care that all members deserve.

This is part four of a 4-part series. In this session, Member Rights/Abuse and Neglect, we will discuss what a member’s rights are, as well as the possible causes of adult/elder abuse, warning signs, characteristics of abusers, and self-neglect. We’ll also cover the process and requirements of reporting.