All Courses

This is part one of a 4-part series, Coordination of Care. Please be sure to complete the series with Part 2 -Understanding Behavior, Part 3 – Managing Behaviors and Part 4 – Member Rights. In this session, you’ll learn how multifaceted coordination of care can be and we’ll equip you with the skills needed to ensure positive outcomes through increased efficiency.

]This is part two of a 4-part series. In this session, Understanding Behavior, we will cover behavior basics, or Behavior 101 if you will. The information will not be provided with a particular age group or population in mind. Rather, it will be a foundational understanding of all things behavior. Later, with this knowledge, your teams will be better equipped to determine the strategies best applied to a particular age group or specific population to proactively work with members to provide excellent person-centered care with the individual needs of each member in mind.

This is part three of a 4-part series. In this session, Proactive and Reactive Strategies for Managing Behaviors, we will dive into proactive prevention strategies to minimize the risks of behaviors occurring, as well as how to de-escalate behaviors should they arise, or what we’ll call reactive strategies. When you finish Part 3, you’ll have a handful of effective and evidence-based behavior strategies you can share with your team to ensure the quality of care that all members deserve.

This is part four of a 4-part series. In this session, Member Rights/Abuse and Neglect, we will discuss what a member’s rights are, as well as the possible causes of adult/elder abuse, warning signs, characteristics of abusers, and self-neglect. We’ll also cover the process and requirements of reporting.

Did you know that a large percentage of workers in the health and human services industry suffer from back pain?  Lifting, transferring, and bending over can lead to injuries of the back, shoulder, and neck.  In this course, you will learn safe and effective principles of body mechanics, client handling, positioning and transfers. 

El propósito de esta capacitación es educar a los cuidadores sobre las medidas de seguridad en el agua y brindar orientación sobre cómo prevenir incidentes en el agua y sus alrededores, así como qué hacer en caso de una emergencia de agua.

This training resource is designed to provide you with an overview of all things seizure and epilepsy. You’ll learn how to recognize and respond to seizures safely, as well as how to recognize and respond to a seizure emergency. Armed with this information you can make a real difference for someone and potentially save a life.

Caregiving requires you to be emotionally and mentally available in order to care for others. This is only possible if you first ensure your own well-being. In this course, you will learn ways to care for your physical, psychological, and emotional well-being… making your own wellness a top priority. You’ll discover tools to proactively stay ahead of what is called burnout and compassion fatigue. With a self-care prescription well integrated into your life, you can build resiliency to carry on providing consistent quality care for those you help, as well as effectively manage the business of caring for oneself.  

Participants will learn the philosophy of teaching/skill building as it applies to the individuals we support, the assessment process, and the parts of a skill plan.  Participants will learn how to create a task analysis to use on the job site as well as various teaching techniques and strategies.

Description: As a care-provider, it is important to understand the importance of maintaining your member’s skin health to prevent complications such as pressure ulcers, infections, and other skin injuries. In this course, we will cover the basics of skin anatomy, the risk factors that make a person at increased risk for skin injuries, as well as prevention strategies to maintain skin integrity.

The primary goal of this course is to teach you how to eliminate common work-related risks that lead to dangerous slips, trips and falls. You will learn how to set preventative measures that reduce the likelihood of fall accidents that may result in strains, sprains or death.